Customers may order online, by telephone, or mail.
Easiest way to place an order is online with a Visa or Mastercard. From our website, you will click on the item you would like to purchase and will be brought to our online store in MindBody. It’s quick, easy, and secure!
To order by phone, call (858) 633-3033. To expedite your order, please be fully prepared with title and quantity. Credit cards accepted via phone: Visa and Mastercard only.
Shipping and Handling
Shipping costs listed on invoices include shipping AND a small handling fee, depending on product or book.
Most orders are sent via U.S. Mail. Side Lying Positioning Systems are usually sent by Fed-Ex.
Book orders will be processed and shipped within 3 business days of confirmed payment. It can take as long as a week for USPS to make delivery to an individual.
The Side Lying Positioning System ships from the manufacturer and can take up to two weeks for orders to be shipped, depending on color availability. Expect delivery within three weeks.
All prices subject to change without notice.
All sales are final. No returns are accepted unless damaged in shipment & returned within 30 days with a return authorization approval. A replacement book will be shipped at our cost.
Body Therapy Education strives to maintain a complete inventory at all times and avoid backorders, but they do occur. In the event of a backorder, several options are available to you. The first option is to delay the order until the backorders arrive. Second, we can ship the available books immediately and send the backorders as soon as they arrive. Lastly, we can ship the available books immediately and hold backorders until your next order.
Claims for short-ships, miss-ships, and books received damaged must be made within 30 days of invoice date.
Defective books may be returned with prior authorization, but only within 30 days of invoice date.
A packing slip must accompany all claims and include title, quantity, and invoice number.
Claims will receive full credit on future orders.
Shipments received badly damaged must be reported to our Order Department immediately.
Allow 2-3 weeks for processing refunds on credit card purchases. For cash and check purchases, no cash or check refunds are issued. You will receive a company credit with Body Therapy Education. This will be held for one year to be used on purchase of other products or courses.